Notice of Non-Discrimination
First Choice Physical Therapy or any of their affiliates, parents, subsidiaries, predecessors and successors, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
First Choice Physical Therapy does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
First Choice Physical Therapy provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters; and
- Written information in other formats.
First Choice Physical Therapy provides free language services to people whose primary language is not English, such as:
- Qualified interpreters; and
- Information written in other languages.
If you need these services, notify your Therapist or call (217) 224-1750.
If you believe that First Choice Physical Therapy has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:
First Choice Physical Therapy
#5 W. State & 8th Plaza
Quincy, IL 62301
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, a member of the First Choice Physical Therapy Compliance Department is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
(800)368-1019, (800)537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.